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ServiceNow University - My Course Status is not updating

cindydolan
Tera Contributor

I completed the Application Development Fundamentals on demand course, but it's only showing as 87% complete - even though all modules do show the completed check mark next to them.  Any ideas on why it's not updating, or how to fix it?

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Hi @cindydolan 

Make sure you watch the entire video until the very end. If you’ve done that and it still shows 87%, it’s better to log a case with the Now Learning team under the Help Center.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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cindydolan
Tera Contributor

Thank you all for the responses.  I have tried all of these suggestions & still no luck, so I'll open a case.