SN Discovery Fundamentals 10/09/18 -MC

[matt_coulter]

Hi,

Welcome to this weeks session of Discovery Fundamentals.

Class will begin shortly, but in the meantime please tell us a little about yourself by adding a comment below with the following information.

• Name
• Where you are located
• Company and role
• Why Discovery
• ServiceNow experience
• What is the main thing you hope to take away from the training
• A recent adventure or cool thing you have seen or done!

Look forward to chatting to you all shortly!

Matt

[Brad62]

Brad
Melbourne
Bupa - Change and Configuration Manager (one of 3)
Prelude to Service Mapping
5 Months
Currently performing Change Mgt but wanting to move more into the Config space
Went to Canada for 5 weeks (Aug 2017 - Vancouver; Vancouver Island; Squamish; Whistler)

[Yew Hoong Ng]

• Name: Yew Hoong Ng
• Where you are located: Melbourne, Australia
• Company and role: Senior ITOM Technical Consultant at SN. Background, infrastructure and application management delivery and post delivery, Tivoli and Netcool
• Why Discovery: Implement ITOM solutions for clients.
• ServiceNow experience: Next to nil, only fundamentals and platform implementation
• What is the main thing you hope to take away from the training: Become an Discovery expert!
• A recent adventure or cool thing you have seen or done!: Having a newborn already an adventure

[Peter J_]

Peter Jansen
Eagan, MN, USA (Just outside Saint Paul)
Ecolab, IT Operations Analyst - working on CMDB
Background for Service Mapping and asset management
How to read Discovery logs and probe payloads
Put an artist friend's Kickstarter project over the top.

[Ean Grieve]

Ean Grieve

Canberra

Sr Technical Consultant - ServiceNow

Broadening skills to ITOM

2.25 years

Confidence in approaching Discovery

Parent of 3 boys - every day is an adventure

[Sophien1]

• Name : Sophien
• Where you are located : Singapore
• Company and role : Engage-ESM - ServiceNow Consultant
• Why Discovery : Implement ITOM solutions for clients
• ServiceNow experience : 2 years 
• What is the main thing you hope to take away from the training : learn best practice for Discovery
• A recent adventure or cool thing you have seen or done! : Move from Paris to Singapore

[Todd8]

• Name - Todd Stanton
• Where you are located - Hobart Tasmania
• Company and role Hydro Tasmania DBA and CMDB Admin
• Why Discovery - Next logical step to get our CMDB up to a functional source of truth
• ServiceNow experience - only as a fulfiller and early CMDB fiddling
• What is the main thing you hope to take away from the training - get discovery tuned and automate as much as possible. keen to hear about capturing CI's in secure DMZ's/SCADA networks. will be a challenge for our company.

[vinods]

Vinod

Mumbai, India

Technical Consultant - Capgemini

Need to work on Discovery for client

5 years

Need to learn basics & new changes for discovery by using patterns instead of probes and sensors

[matt_coulter]

https://www.servicenow.com/services/training-and-certification/foundations-elearning.html

https://developer.servicenow.com/app.do#!/home