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06-18-2025 04:08 AM
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06-18-2025 11:03 PM
Hi @BonthuM ,
As per your Screenshots, Names are not correct. Please check the screenshot and rectify the names and try it again.
Role name should be HHD_admin not only admin or HHD.admin. (In your screenshot HHD_ is missing.).
If my answer helped you, please mark it solution accepted and helpful.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
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06-18-2025 04:10 AM
Hi @BonthuM
Did you create the role with the correct name, and are you validating it with the correct user?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-18-2025 04:13 AM
Yes I create the role with the correct name
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06-18-2025 04:26 AM
Then it could be an instance issue, which is quite a common problem these days—sometimes the answers aren’t getting validated properly.
🛠️ You can either log a Now Learning support case or simply try again later.
📋 Also, remember: you need to complete at least 80% of the lab to be eligible for the voucher.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-18-2025 07:57 AM
Same Bonthu i am also experiencing the same issue