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Resolved! Now University Page Continuously Refreshing

I am encountering a significant technical issue when attempting to access the Now University platform (formerly Now Learning).Upon successfully logging into my account, the main Now University page enters a state of continuous, involuntary refreshing...

AshishVargh by Tera Contributor
  • 3405 Views
  • 15 replies
  • 6 helpfuls

Unable to access ServiceNow University

Hi Community, I am unable to access my ServiceNow University and always getting https://learning.servicenow.com/now/lxp/home?auth_failed=true&id=lxp_landing_home without any successful login to the page.I have tried multiple options as mentioned in t...

Community Alums by Community Alums  
  • 430 Views
  • 3 replies
  • 1 helpfuls

Resolved! Lists and Filters​ Task

I am having issues with task and filler tasks. Task will not validate, i got though the instruction and completed the step but it says failed can you offer some assistance please.  Task Description: View a list of incidents and personalize the list, ...

RomandaS by Giga Contributor
  • 1533 Views
  • 8 replies
  • 0 helpfuls

Lift Off Knowledge Challenge Issue

Hello Team , I hope you are doing well.I have received the email as selected as winner for phase 1  I have not yet received the winner declaration email. I have been closely monitoring my inbox (including spam/junk folders), but there has been no com...

Anuja9 by Tera Contributor
  • 1288 Views
  • 9 replies
  • 2 helpfuls

Resolved! PDI issue

Hello everyone,I’m currently facing an issue with Personal Developer Instances (PDI) on Now Learning.I no longer have the button to request or renew a PDI in order to continue my courses.It appears that I have used all available renewal/extension opt...

fatiha12 by Tera Contributor
  • 1845 Views
  • 9 replies
  • 3 helpfuls

Lost MFA device

I am trying to login to ServiceNow University to link my personal account with company account to write the delta cert but I lost the MFA account associated to it. How can I reset ?

Niha2 by Tera Contributor
  • 389 Views
  • 2 replies
  • 0 helpfuls

Resolved! Servicenow University Account Merge

I have 2 account one is with my personal Id, and one is with my company ID for ServiceNow University and I have points in both the accounts and I have completed courses and certifications on both so how can I combine and which one you suggest keeping...

Victor29 by Tera Contributor
  • 1483 Views
  • 4 replies
  • 2 helpfuls

Cannot access ServiceNow University

I am unable to access ServiceNow University.  I recently (end of June) changed my user id in ServiceNow.  I can access Developer, Community, and ServiceNow documentation.  The screen keeps refreshing and says unauthorized.  I need help from ServiceNo...

On-Demand Course progress stuck

Hi All, For last 3 days, the learning progress keep getting stuck even I had finish the training courses. Does anyone had came across this and share how to resolve it?The three courses I found having the same problem are:1. How Do AI Agents Learn and...

jackps by Tera Contributor
  • 971 Views
  • 4 replies
  • 0 helpfuls