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We’re preparing to roll out ServiceNow CSM, including our first client-facing portal and knowledge base. Today we’re using a basic ticketing system. We have an onsite planned to go deep on workflows and change management. Ahead of that, I want to pre...
Hello everyone, I have successfully registered and scheduled both the CSA and CIS-DF (CMDB & CSDM) certification exams. My current schedule is: - CIS-DF: July 4 - CSA: July 18 The CIS-DF exam page states that CSA Certified is a prerequisite. However,...
Not able to register for Pearson VUE exam with my full name which is matching the passport. Did anyone else run into this issue? If so how did you fix it ? I'm trying to understand, As this is the first time I'm registering for Pearson VUE I don't wa...
Hi all I'm doing the labs and for lab 3.3.1 on Service Now System Adminstration Fundamentals I cannot "Create Child Service Offering" as seen in the lab material (I attached a screenshot). I tried right clicking on the form header then clicking on "...
Hello, Looking for information over vouchers that used to be included with the Admin course. As of our last bootcamp the members received vouchers for the completion of this course. Now my cohort is reporting that no voucher(s) was received. Looking...
Hi Everyone, I recently updated my now Learning account's email address and I got confirmation email that it has been updated. I was able to login to PDI using new email ID but when I am trying to login into now Learning using new email ID, password,...
My CSA certification voucher is expired, can I again get another voucher for me to take up the certification? What should I do now? I completed all the relevant courses for certification, it is asking me to pay 300 dollars or 300 learning credits fro...
I am currently pursuing the Micro-Certification - Welcome to ServiceNow (Zurich) (Course) and performing the assessments in the lab instance. I am stuck at 4th assessment. In the Lab instance, it is successfully completed and also validation is succe...
Hello,My ServiceNow University account is currently registered with my university email address. After graduation, I will lose access to this email.I would like to retain my ServiceNow University account, learning history, certifications, badges, and...
I’m planning to take an online exam through OnVUE. Previously, for Webassessor exams, it was mandatory to use an external webcam and install specific software on the laptop. For OnVUE, do I need to install any software beforehand?Additionally, if I h...
I have been working through the self-paced CMDB Fundamentals course on NowLearning, I am stuck on the Configure the CMDB Simulator (Rome) > Task 09: Configure Reconciliation Rule. It appears i may not be understanding something simple or there just i...
I was able to follow all the instruction steps and after I click validate botton, it failed everytime. Couldnt figure out what went wrong. I have tried using both chrome and edge browsers. No luck.
Hello friends!I just started today my Now Learning path and on the first Simulated Task, I have an issue.I started the instance and was using as admin, but once I got to the Next Experience, Navigation, and Access Task, I follow the steps, impersona...
Does anyone know how to disable the stats.do page from being visible by unauthenticated users? Currently as an unauthenticated user I am able to hit the https://instancename.service-now.com/stats.do page
Hi Community, I have taken the CIS-Data Foundations exam on Mar - 18 through web proctor Pearson Vue. My Exam got revoked due to suspicious activity (looking off screen) which not my intesion to cheat.Later that i tried to register again for the same...
