Hello All, We've recently migrated our reports and dashboards to Platform Analytics and subsequently upgraded to the Zurich release in Dev and QA. Prior to upgrade we have moved the Prod reports data to Dev and QA. Since these changes, users are repo...
Hey, I'm facing the same issue with Platform Analytics Task,The validation error I’m receiving is:“Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report and was it saved?” Changes i made...
Hello everyone,I'm excited to begin my journey with the ServiceNow platform through my first course at ServiceNow University: Associate System Administrator. As I dive into the fundamentals, I'm looking for additional hands-on practice exercises that...
Any tips or resources for CSA examination can be shared? Any preparation advise too?
My CAD exam voucher is expiring in Dec 11th, this year. Can I schedule my exam using the voucher for Jan or Feb next year? I mean I will book the exam before Dec 11th but want to schedule it in Jan or Feb next year. Anyone has tried doing it?
Hey everyone, I’m currently preparing for the CTA exam, and one thing I’m trying to get better at is balancing technical depth with high-level architectural thinking. Sometimes I catch myself going too deep into config details when I should be focusi...
With 2026 around the corner, and AI being a big part of our future (as of now, the robot uprising could take place sooner than anticipate), where should I focus my training.I am currently an Admin, but would like to go into the Development area, and ...
Hi All, I have successfully completed the ServiceNow Administration Fundamentals On Demand course via the Partner Portal. I understand that this course makes me eligible for the Certified System Administrator (CSA) exam voucher.However, I’ve noticed ...
Hello, I am experiencing an issue where the Now Learning login page keeps reloading indefinitely, preventing me from accessing my account. This issue started after my account was merged, and I have been unable to complete any troubleshooting steps be...
Hi All, I recently switched to a new employer and I am unable to login to ServiceNow university after updating to new email ID. After I enter the MFA code, system keeps redirecting me to two different pages. Any thoughts on what might be causing this...
I received a learning account from a ServiceNow partner company, but it was created using my informal name instead of the name on my National ID.I currently cannot change my name in the account settings.How can I request to correct my name?Am I allow...
I have been a Senior ServiceNow Trainer / L&D Consultant / OCM Lead for over 10 years. After getting laid off this Spring I have a possible opportunity, but one of the job requirements is: Proven experience as an authorized ServiceNow Trainer, approv...
I did all the parts of the task correctly but still "flunked" the task. It's telling me that I didn't create the "admin" and "user" roles even though they it appears that I did. I followed the instructions, as shown below, but it's still telling me ...
Hi wondering if anyone can she some light. i have recreated lab 7.1.1 up until creating the UI policy and actions, but i cannot get them to work when creating an incident the two fields do not appear. appreciate any suggestions , including a screen g...
