Termination
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02-17-2024 11:10 AM
Hi,
I had recently took the exam for CIS-Hrsd but unfortunately my exam got suspended without any warnings.
I raised a case in now learning portal, later 5days I received an update from the team saying they are terminating me for one year and not to take any certificate and they took the certificates back which was there in my account and blocked the access completely.
Please someone help me on this.
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02-18-2024 08:24 PM
Hi @Usha Rani ,
No one from the community can help you here. You have already receive reply to your case, so ServiceNow may have explained the reason for blocking you.
Mark my answer as accepted solution and helpful if helps you.
Thanks,
Nivedita Patil.
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02-18-2024 08:45 PM
I'm sorry to hear about your situation. It may be due to some thing you are doing during your exam which is against the exam policies as you already raised a case so i don't think there may another option.

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02-18-2024 09:03 PM
Hi there,
So what happened? I never heard of exam termination without any reason.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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05-07-2024 10:46 PM
@Usha Rani Did you get any update on this issue from ServiceNow as none of the community member can resolve it.
Please let us know and close the thread if you got answers from ServiceNow.