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the assignment group won't autopoulate in all--> hhd --> Incident and Inquires when doing practice

hikerclimber
Tera Contributor
1 REPLY 1

rajumunta
Kilo Sage

Normally Assignment group is auto populated when Configuration Item or if the Service field is filled in because default assignment groups are defined based on those two fields. Please ensure you have filled all mandatory fields as listed in lab exercise. Not sure which course you are referring to here as the link provided by you is an ebook link that is specific to your account. 

 

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