Training reviews

[Diane22]

We would want to actively promote ServiceNow on demand training within our team.  We are wondering if it is possible to have 2 resources, have access to the learning progress of 25+ people in order to assign modules for completion and validate progress.  

Since not all modules provide a formal certification, this view would be very helpful for us.

[Dr Atul G- LNG]

Hi @Diane22 

I am not sure what is your exact question, but if you have access of Training & certification, you can download the report  of your team in daily basis and track it easily. 

[Diane22]

Atul, when you speak of access to training and certification and the ability to download daily reports for our team  ... do you have a link to provide ?  This sounds great and would totally meet our needs.

[Ralph Hand]

Also note that we are not the platform team, we support only ITSM.

[Dr Atul G- LNG]

Hi @Ralph Hand 

I don't have the link with me, as the weekly report of training was shared by my boss with status. You can check on User Management - Partner Portal (service-now.com).

If you dont find any thing, log a support case via partner portal only. or reach out to your SN account representative.