Unable to access servicenow university

[venkat101]

I can not access servicenow university portal now, when i login it routes between nowlearning and sso, any help is appreciated. I performed browser cache clearing, different browsers, yet no luck.

@Kathy Petersen - i saw you were tagged in one of similar issue post, can you help me?

[Viraj Hudlikar]

@venkat101 - Was there any changed in email address or transfer of account?

Give a try to login over this URL - https://signon.service-now.com/sso and latter once you login open the University icon which will open up your account.

@Jim Poisson  - Can you check here if possible.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Nilesh Pol]

Hi @venkat101 if your email gets updated you can contact on ssosupport@servicenow.com, training@servicenow.com support emails so that an incident will raised with your concern and one of support person solve your query assp.

If this response has helped you hit helpful button and accept as a solution correct.

[Mark Manders]

ServiceNow SSO is the worst. You have one account, but that's the only 'single' thing about it. Logins are required on every site and often you are redirected to the same page, making you loose the point where you were reading. But that doesn't help you now.

Can you check with a different browser? And also, if you changed your login recently, try with both the old and the new address. Maybe something went wrong there.

[Jim Poisson · Accepted solution]

@venkat101 you should be all set now. see your other post for a few more details