service portal top banner not showing
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a month ago
I am unable to see the top banner in service portal where it says: Knowledge, Catalog, Requests, System Status, Cart, and Tours
What I expect to see:
but what I see instead:
I checked my request filter but everything seems fine. I am thinking it is a ACL list issue?
Any suggestions?
Thanks,
Aniket
1 REPLY 1
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a month ago
Check the theme configured under the portal:
Navigate to Portals → Select your Portal → Change the theme to 'SP Header Menu'."
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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