Unable to open table application under System definition module in learning instance

[ShikhaG]

Hi

I am Unable to open Table application under System definition module in learning instance of ServiceNow Administration Fundamentals On Demand (Xanadu). not sure the reason. can anyone help? 

[Chaitanya ILCR]

Hi @ShikhaG ,

1.try clearing the cache and log out and login

2.try using different browser or use incognito mode and check

if you still facing the issue please share more details with some screenshots

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Dr Atul G- LNG]

Hi @ShikhaG 

Try to clear the cache and then try. Looks like an instance issue, if you did not use the till now, better release and take a new lab instance.

[Bhuvan]

@ShikhaG 

Go to your instance and clear cache, clear all browser caches

https://<instance-name>.service-now.com/cache.do

Go to background scripts and execute gs.invalidateCache();

https://<instance-name>/now/nav/ui/classic/params/target/sys.scripts.do

Logout from browser session and login again. You can also try logging in via Incognito or InPrivate window of your browser.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@ShikhaG 

Did you get a chance to review this ?

If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan