Unable to reset password for Webassessor. It does not send anything to my linked email account.

Sharath20 · ‎06-19-2024

I have the voucher code for a certification and I am trying to register for an exam. I need to reset my Webassessor account password to do so and it does not seem to be sending the reset email to my linked email address when I hit Forgot password. How do I resolve this issue?

Dr Atul G- LNG · ‎06-19-2024

Hi @Sharath20

Please check in SPAM or junk box once and if not working, connect with Webassessor support via chat.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎06-19-2024

Hi @Sharath20

Please check in SPAM or junk box once and if not working, connect with Webassessor support via chat.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Sharath20 · ‎06-19-2024

Was able to connect with Kryterion support and manually reset the password. Thanks!

Dr Atul G- LNG · ‎06-19-2024

Huree.... Good luck for exam.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Anantha Gowrara · ‎01-28-2025

Hi @Sharath20 can you please let me know how you connected with kryterion team? chat functionality was not working for me.