Unable to Transfer account from company I have left

[Chrisc500415116]

Hi,

I am having issues transferring my account from my previous employer to my personal account. I no longer have access to my previous account and I am still listed as Main Administrative Contact for my old employer.

My personal account does not appear to be valid for logging in to Now Support so I can't find a way of raising a case.

Not sure what to do next .

Any suggestions would be appreciated.

Chris

[Tanushree Maiti]

Hi @Chrisc500415116 ,

What personal id domain (like gmail ,yahoo etc) that  you are using which is not valid with NowSupport?

Generally it works fine with gmail.