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Unable to Transfer account from company I have left

Chrisc500415116
Giga Contributor

3 weeks ago

Hi,

I am having issues transferring my account from my previous employer to my personal account. I no longer have access to my previous account and I am still listed as Main Administrative Contact for my old employer.

My personal account does not appear to be valid for logging in to Now Support so I can't find a way of raising a case.

Not sure what to do next .

Any suggestions would be appreciated.

Chris

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Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @Chrisc500415116 ,

 

What personal id domain (like gmail ,yahoo etc) that  you are using which is not valid with NowSupport?

 

Generally it works fine with gmail.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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