Video not showing in Now learning.

ppanganiban
Tera Contributor

I've been trying to do my Application Development Fundamentals on Demand course in now learning but I'm being blocked when the video in the lessons won't show up. As seen from the screen shot below, the vid doesn't show and only the transcript is loading for me. The course won't complete unless I watch through the vid.

ppanganiban_0-1712651858705.png

Also when I check the dev tools console, it shows this error 

ppanganiban_1-1712651926373.png

I've tried hard resetting and clearing the cache but it won't work for me. Sometimes it would load again after 1 hard refresh but the next vid won't load again. Any ideas on what I should do from here? Any help is appreciated thanks.

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ppanganiban 

 

Very wired case, did you try in other browser?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I've tried Edge, OperaGX, and Chrome. All have the same problem

The last option is log a Now Learning case and need to wait for update.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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chiragbhatt
Tera Contributor

I am having the same issue. Was this resolved with some work around?