Should I claim the voucher which has been expired.

Asif_Jawed · ‎04-01-2024

I have completed the ITSM Long before but could not give the certification. I want to do the certification now. Should I claim this voucher as it shows expires 28 september 2023.

I am getting the option to claim it. After paying, will I be able to schedule the examination for this week??

p.s. - I have completed the course once again but I didn't got any extension or new voucher.

Asif_Jawed · ‎04-02-2024

I found the solution. It does not matter if your voucher has expired. If it is giving you the option to claim it then you can claim it.
As soon as you will claim it, from then onward you will get 1 year to schedule and give the exam.

View solution in original post

Sonam_Tiwari · ‎04-01-2024

Hi Asif,

Better to raise a case and route all these questions to the nowlearning support team. They will clarify.

Consider indicating the response as helpful and marking it as correct if it meets your needs.

Asif_Jawed · ‎04-01-2024

Already did but they are not replying. I has been more than 7 days

Dr Atul G- LNG · ‎04-01-2024

No @Asif_Jawed you cant use expired voucher. You need to do the training again and then get a new voucher.

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Asif_Jawed · ‎04-01-2024

@Dr Atul G- LNG I already did the training again and I have not received any new voucher.