Vouchers for CSA Exam

sonita
Giga Guru

Hi ,

For How long will the voucher stays valid? I read somewhere that vouchers get expired too!

1 ACCEPTED SOLUTION

Jim Poisson
ServiceNow Employee
ServiceNow Employee

Check out the ServiceNow Credentialing Program Guide https://www.servicenow.com/services/training-and-certification/journey/#/lessons/W1y88c9qBAvYhL8OS-Q... 

Voucher Distribution:

  • Vouchers are valid for one year after the training completion date.
  • Voucher issuance and or voucher purchases are managed through the My Voucher tab in Now Learning. 
  • Successfully complete the voucher issuing instructor-led class, and the voucher will be issued at no cost.
  • Successfully complete the voucher issuing on-demand or simulator course to *purchase a voucher. View your cost from the My Voucher tab in Now Learning. There is no *free voucher for on-demand or simulator training. 
  • Voucher purchases must be made within one year of the training completion date. 
  • Vouchers that have expired can no longer be used. If training completion was less than 18 months ago, submit a case to the Certification Team from Now Learning and steps will be provided on how to purchase a new voucher at a discount. If training completion is more than 18 months ago, you must pay and complete the training again to obtain the voucher.
  • Voucher codes are not required or distributed for micro certifications.

View solution in original post

1 REPLY 1

Jim Poisson
ServiceNow Employee
ServiceNow Employee

Check out the ServiceNow Credentialing Program Guide https://www.servicenow.com/services/training-and-certification/journey/#/lessons/W1y88c9qBAvYhL8OS-Q... 

Voucher Distribution:

  • Vouchers are valid for one year after the training completion date.
  • Voucher issuance and or voucher purchases are managed through the My Voucher tab in Now Learning. 
  • Successfully complete the voucher issuing instructor-led class, and the voucher will be issued at no cost.
  • Successfully complete the voucher issuing on-demand or simulator course to *purchase a voucher. View your cost from the My Voucher tab in Now Learning. There is no *free voucher for on-demand or simulator training. 
  • Voucher purchases must be made within one year of the training completion date. 
  • Vouchers that have expired can no longer be used. If training completion was less than 18 months ago, submit a case to the Certification Team from Now Learning and steps will be provided on how to purchase a new voucher at a discount. If training completion is more than 18 months ago, you must pay and complete the training again to obtain the voucher.
  • Voucher codes are not required or distributed for micro certifications.