Hi all
I attempted to take my CSA last week - but hit a technical issue that i wasn't able to resolve
My webcam was working and i got to the stage where it was able to authenticate me against my previously provided biometrics
However - when i was selected by an assessor (after being taken out the waiting lobby), my camera feed had stopped working and i no longer had a video clip of me, but a static image (frozen at some point in the previous minutes)
This happened countless times, and i spent hours trying different solutions and changing properties on the laptop to no avail. Having googled it i can see its a known issue. Has anyone experienced this? and if so, so you have a solution?
Many thanks
Charlotte
