What Job Title should a ServiceNow admin use?

williamsun
Mega Guru

Hi all,

I wanted to know what type of a Job Title would be adequate for a ServiceNow admin.

So if you are involved with development, deployment, improvement, maintenance and support of the tool.

ServiceNow Admin is just too "tool-specific" and ITSM Admin is kind of a dark term for most.

Maybe Solutions Architect or Applications Developper?   What is your take on it?

2 REPLIES 2

amullendarby
ServiceNow Employee
ServiceNow Employee

I think those would be great, as long as you can do the scripting side. I was an admin with very little scripting knowledge so I used System Administrator or Application Administrator. Architect really does the job justice since ServiceNow is causing the normal ITSM admin role to become greatly expanded into all facets of an organization. Just my two cents.


thinking that if you are   involved with development, deployment, improvement, maintenance and support of other tools as well; you could use EnterpriseTools Administrator