1.What do the Product Support Complaints and Onboarding case playbooks have in common?A . Activation is done via plugins by a system administratorB. The are built on the CSM data model and case management featuresC. The solutions are shipped with th...
Hello,My ServiceNow University lab instance was terminated. I have 1 extension remaining and 0 instances remaining, but the Request Lab Instance button is disabled.My task result shows Failed and I am unable to continue the lab. Please help me restor...
Hello Community, I created a custom Windows Server audit and deactivated all out-of-box/base system audits (Active = false). Only my Windows audit is active.The audit runs successfully and generates results (see attached screenshot showing multiple F...
We are using an onChange Client Script to display a g_form.showFieldMsg() message when certain conditions are met. The message is displayed correctly initially. However, once the user enters/selects a value in the field, the field message disappears ...
I'm following the Associate AI platform training there is one part that is not showing any content, despite is it is mandatory to complete the course: What could be the case. Or please can serviceNow make the content available.
I am encountering a significant technical issue when attempting to access the Now University platform (formerly Now Learning).Upon successfully logging into my account, the main Now University page enters a state of continuous, involuntary refreshing...
Hey, I'm doing the eLearning course on welcome to service now and after opening an Instance i follow the steps but it and once I'm done I go back to the eLearning and it looks like it hasn't recorded any progress and there is no Validate button. look...
Task Instructions:Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group.Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment t...
All I am currently working in adding data in Servicenow. One of the BIG key factors is we do not utilize the purchase order request function and thats imperative we do soon. I am trying to do some self training by watching vids and reading knowledge...
Hello ServiceNow Community!My name is Oluwaseyi , and I am excited to join the community. I recently completed the "Associate AI Support Specialist" course and am eager to kickstart my journey. For someone looking to get hired, what core areas should...
I'm working Lab 3.4.1 of the Application Development Fundamentals On Demand course and I cannot link to GitLab. It is my own personal instance. I have tried several times and keep getting this:
Hi - does anyone know of a list of very basic ServiceNow training that is very high-level for those who have never seen the platform? I've found a lot of info for those wanting to grow their technical skills from the basics but not a basic overview....
Where can I download the infinity-data.xlsx and infinity-update.xlsx files for the ServiceNow Fundamentals course?
Today I completed the Architecture Excellence expert program and here’s what I learned. If you consider to take this class, feel free to reach out in the comment section or in DM. Registration at SN UniversityLearn more about ArchX, a must for CTA an...
Hello community,I am currently stuck on Lab 3.4 (Event Binding with Event Rules and CI Field Matching) because the behavior of my lab instance does not match the Lab Guide instructions for the very first event execution. What the Lab Guide states (Se...
