hi,i have a question wrt the steps to Establish ACL Rules for the Incident table for Lab 4.2.1 in SNAA Course. i have tested these lab steps on both Xanadu and Zurich instances and both yielded the same results. after following all the steps to creat...
I'll be taking my servicenow certification in a testing center and not virtual. I understand that I'll need to bring an ID with me but I wonder if there is a need to log in my servicenow university account before taking the exam onsite?
WMI is no longer supported in 2025 Windows serversIs there any custom classifiers available for the Powershell scripts in latest Zurich release or any ETA of WMI Classify for 2025 Windows servers?
Few of my Routers are configured as Voice Gateway and Switches, How to configure dedicated patterns??As the manual reclassification of OIDs added to SNMP classification failed in the upgrade.Will change of class name from Routers to Voicegateway and ...
I'll be giving my CSA exam this week, I've prepared well enough, I've gone through so many CSA dumps as well and practice so many mcq's, I also have some hands on experience working with servicenow.Any suggestion or any tips for my exam or any area w...
A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access?A. Add User Account to IT KnowledgebaseB. Add User Account to ACLC. Add User Account to Hardware groupD. Add U...
Hi everyone,I took my CSA exam this sunday (01-11-2026) and on my badge it's saying that is at risk. Do i need to take the delta exam too?
How can i avoid payment for certificate maintenance program .
This is not a question. People have been asking about ebook access quite a bit, so here's how to find them easily.Access to your ServiceNow eBookThere are 3 ways:ServiceNow UniversityYour MailboxYour Inkling accounteBook, NowLearning, SN University, ...
I completed the tasks as specified, but after I press the Validate Task button I receive the following 2 errors:Did you rename a lane to 'In Progress'?Were you able to add the 7 'In Progress' Incidents to the 'In Progress' Lane?However, both are tru...
Hi, I know it may not be a good idea to play around with OOTB functionality.However , would to know if there is a way where I can alert user to fill in "comments" without fail for the failed certification elements.Looked at the different UI Macros a...
Hello Team,I can see one message on now learning university home page as "you have 1 or more credentials at risk of expiring! Take the following steps to resolve:" (It is for Zurich delta exam)However, when I click on "Access your delta exam(s)", it ...
Sorry for the elementary question, but I'm trying to make my way through the ServiceNow Administration Fundamentals On Demand Learning course -- and when I get to the labs, Lab 1.1 and 1.2 so far, they have automatically been marked as completed, and...
Hello.I am due to register my first retake (i.e. my second attempt) of the CIS ITSM exam, having failed my first attempt in the summer of 2025, but I understand now that there is a pre-requisite for having completed the Certified Implementation Speci...
Hi there, I have completed my CSA last year and it shows that I have to take it again before April this year and it has the same fee as the first time I took.1. Can it be free? If not, why are we asked to pay for the same certificate every year?2. Is...
