Resolved! Certified Administrator vs Support Specialist
Please if these 2 are separate tracks, how can i register for the support specialist exam? Because i see that of Admin very often.
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Forum Posts
Resolved! CIS-Data Foundations exam got revoked
Hi Community, I have taken the CIS-Data Foundations exam on Mar - 18 through web proctor Pearson Vue. My Exam got revoked due to suspicious activity (looking off screen) which not my intesion to cheat.Later that i tried to register again for the same...
Resolved! RISEUP 2026 AMS Region
Hello Community,I've applied for the ServiceNow RiseUp program starting Q2 April 2026, but the application has been on PM review stage for quite a while now. Has anyone recently applied and received an update? Specifically in the US and Canada region...
Self-Learned Certification Cost Me RiseUp Opportunity – Any Suggestions?
Hi everyone,I’m looking for some guidance from the ServiceNow community.I was recently selected for the RiseUp with ServiceNow program, but my offer was rescinded because I hold an active mainline certification. I completely respect the eligibility c...
Report Edit Access Lost After Platform Analytics Migration & Zurich upgrade
Hello All, We've recently migrated our reports and dashboards to Platform Analytics and subsequently upgraded to the Zurich release in Dev and QA. Prior to upgrade we have moved the Prod reports data to Dev and QA. Since these changes, users are repo...
How to Pass Your ServiceNow Mainline Exams
Hi Community A while ago I posted this article on my LinkedIn profile: (28) How to Pass a ServiceNow Mainline Exam | LinkedInBut since there is a dedicated Training and Certifications forum I thought it would be ideal for me to post this article here...
Query about CAD exam cost
Hi Community, I have successfully completed the Application Development Fundamentals On Demand training and now see an option to take the exam.However, when I click the exam link, it asks me to register by paying $300. Could you please confirm whethe...
Virtual agent simulator task 14 - edit conversation flow
Hi guys, I'm completely stuck at task 14 in the virtual agent simulator, task edit conversation flow. The advice thrown by the simulator validating task is "Did you complete the missing branch conditions?", which I do believe I have. The doubt I hav...
Lists and Filters Task - Failed
I'm having trouble getting passed the Lists and Filters Task. I have followed the steps correctly. But my validation has been failing. As there is a state marked as Canceled which couldn't be changed due to security
Resolved! ServiceNow University Lift Off to Knowledge (voucher not received)
I have received this email from pandadoc on 25th March 2026,"ServiceNow University Lift Off to Knowledge Sweepstakes | Entry Period 3 Prize - Kartik Jain" document has been completed by all participants.After this I haven't received any update from t...
I am looking for free micro certifications.
I am new in ServiceNow and I am looking for free micro-certifications on Now learning.Can someone help me with list of free micro-certifications available in ServiceNow
How to raise a ticket for login issues
I want to raise a ticket but I could not find a way to do it. When I try to merge my old account with the new account it shows: Facing some technical issues. Please try again.When I try to open support it show: Sorry, you can't login with this Servic...
[Lab Validation Notes] Welcome to ServiceNow (Zurich): Service Catalog
This post shares learning notes from troubleshooting lab validation issues encountered while working through the Service Catalog module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the validat...
CSA Delta Exam Without CMP Fee – Urgent Guidance Needed
Hi everyone,I hope you are doing well.I have an important question regarding the CSA Delta exam. Currently, I am not working in any company, but I want to maintain my CSA certification as it is very important for my career.Is there any possibility to...
CSA Voucher Not Issued After Completing Administration Fundamentals On-Demand
Hello Community, I am looking for some guidance regarding my CSA exam voucher. I have successfully completed the ServiceNow Administration Fundamentals On-Demand course today (March 18, 2026). On my dashboard, I can see that I have earned the "Eligib...
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