Where can report technical issues within on demand courses?

[stephaniede]

Hi everyone,

I'm currently following an on demand course and came across a few technical issues with the video material.

Only the virtual assistent is no good in helping you when you have other problems then lab instance issues.

And I can't reporting a case through the normal portal because I need to mention a instance.

Who know's the right place to go to?

Thanks in advance, Stephanie

[Ankur Bawiskar]

@stephaniede 

Did you try to raise a case and mention the course name?

[stephaniede]

Can't because I need to name a instance, but it's not an instance issue

[Harish Bainsla]

Hi @stephaniede check below link

https://www.servicenow.com/community/training-and-certifications/on-demand-training/m-p/2758983

if my answer helps you mark helpful and accept solution

[Dr Atul G- LNG]

HI @stephaniede 

I know its frustrating, the only way is to log a Now Learning case. The team will look into to issue. FYI, one of my friends some issues in another course and by raising the exiting lab instance ad getting a new one his issue was resolved.