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Thanks to all those attending the CMDB Special Interest Group on Tuesday 22nd March. Below is a list of resources shared during the meeting + the results of the poll.
The next meeting is scheduled for 24th May, further details will be posted to the UKI SNUG Community Forum closer to the date. In the meantime if you have any questions that you would like to ask in the community or, even better, if you have something you would like to present then please contact steve.s@kumoritechnologies.com who will be happy to help.
Resources:
- Planning a CMDB (PDF attached)
- CMDB Workspace (San Diego release in the App Store):
- CMDB Workspace (Rome release in the App Store):
- Asset Management Concepts:
- Virtual Masterclass – Accelerate Outcomes with a Business-Aware CMDB on 31 March:
Poll Results:
Q1 What is your primary area of interest for today / future sessions (select one):
- Designing / building a ServiceNow CMDB - 6/15
- Migrating to CSDM - 1/15
- Maintaining the CMDB - 6/15
- Using the CMDB - 2/15
Q2 Which CMDB-linked products are you using (choose all that apply)
- IT Service Management - 15/15
- ITOM - 8/15
- Hardware / Software Asset Management - 9/15
- Security Operations - 1/15
- Customer Service Management - 4/15
- Portfolio Management - 4/15
- Governance, Risk & Compliance - 3/15
Q3 For a more detailed view, select the topics that you would be interested in
- Design CMDB - 6/15
- Plan CMDB - 11/15
- Service Modelling - 9/15
- Migrating from legacy tools - 6/15
- CSDM Migration - 6/15
- Discovery / Service Mapping - 9/15
- CMDB Health - 9/15
- CMDB Workspace - 8/15
- IRE - 7/15
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