
justinechen
ServiceNow Employee
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07-10-2025
08:09 AM
Customers can now start testing the new features in the ServiceNow Platform® Zurich release in a sub-production environment by registering for the Early Release Program.
What is Release Testing Preview (RTP)?
- Release Testing Preview begins at least 60 days prior to Market Launch and will end at Market Launch, also referred to as "General Availability" or "GA"
- Release Testing Preview begins before Early Availability and offers the opportunity to upgrade sub-production environments to the RTP pre-release build
- Customers will have access to full support and release documentation at the start of Release Testing Preview
Who Should Participate?
- All existing customers and partners (excluding self-hosted and Regulated Markets such as Government Community Cloud (GCC)) are invited to participate in Release Testing Preview, with ideal candidates being:
- Participants who are eager to take advantage of testing new features in their sub-production environment
- Participants who need extra time to upgrade or who would like to perform early testing
- Participants who are willing to engage and report issues/feedback promptly
- Participants who want to be among the first who are knowledgeable about the new release
How Can I Participate?
- Active customers and partners may self-nominate their ServiceNow account via the Now Support (HI) Service Catalog item "Early Release Program Registration"
- Upon successful self-nomination, the account contacts will receive a confirmation email and next steps
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