justinechen
ServiceNow Employee
ServiceNow Employee

Customers can now start testing the new features in the ServiceNow Platform® Zurich release in a sub-production environment by registering for the Early Release Program.   

 

What is Release Testing Preview (RTP)? 

  • Release Testing Preview begins at least 60 days prior to Market Launch and will end at Market Launch, also referred to as "General Availability" or "GA" 
  • Release Testing Preview begins before Early Availability and offers the opportunity to upgrade sub-production environments to the RTP pre-release build 
  • Customers will have access to full support and release documentation at the start of Release Testing Preview 

 

Who Should Participate? 

  • All existing customers and partners (excluding self-hosted and Regulated Markets such as Government Community Cloud (GCC)) are invited to participate in Release Testing Preview, with ideal candidates being: 
     
  • Participants who are eager to take advantage of testing new features in their sub-production environment 
  • Participants who need extra time to upgrade or who would like to perform early testing 
  • Participants who are willing to engage and report issues/feedback promptly 
  • Participants who want to be among the first who are knowledgeable about the new release 

 

How Can I Participate? 

  • Upon successful self-nomination, the account contacts will receive a confirmation email and next steps