After Wash upgrade, double-click to move items from 'Available' to 'Selected' column no longer works
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05-23-2024 10:55 AM
After we upgraded our non-prod instances to the Washington DC version, the double-left-click to move items from the 'Available' column to the 'Selected' column no longer works for any of the 'Personalize List Columns' (cog icon) feature.
I can still click and move them one at a time, but the double-click saves so much time.
Is this a known error?

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05-27-2024 09:26 AM - edited 05-27-2024 09:27 AM
This is the reply from SN support.
Most Probable Cause: Issue is seen after upgrading the chrome browser version to 125. This has been reported as a product bug PRB1768385 in ServiceNow. Currently the PRB is in investigation state.
Solution Proposed: Meanwhile, please use either of the below workarounds.
- Use different browser. (I tried in MS Edge and the issue still exists)
- Use manual process to move data in slush bucket till you move to next stable version of chrome.
Please Mark Correct and Helpful if it helps.
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05-29-2024 01:04 PM
I'm seeing the same issue in Vancouver. I did find that if I select the item with a click, pause, and then double-click, it is moving the item over, but it is definitely not as streamlined as it used to be...