After Xanadu upgrade server side scripting blocks are showing as empty.
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‎12-05-2024 07:21 AM
After the upgrade to Xanadu, all scripts(client/server) where the script block are showing as empty and the script block is not editable for any user(admin also.
Please advise here what might cause this issue or any solution to this?
Screenshot of some script include where the script block is showing as empty but actually there is some script in it and getting hidden once the form is loaded
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upgrade
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Xanadu
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xanadu errors
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‎12-13-2024 09:23 AM
Could this be a font or font color issue in the script editor? Try highlighting in the script field...
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‎12-15-2024 07:04 PM
Hi Mourya,
Have you got the solution for this?
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‎12-15-2024 08:40 PM
Did you try to clear instance cache using cache.do and logout and login again?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-15-2024 09:03 PM
Hi @mourya ,
Check xml file for the record, if there its present then client side scripting will be culprit for this.
If xml file have the scripts then do below
- Open the browser developer tools (e.g., F12 in Chrome).
- Inspect the script block element to see if it's hidden or disabled by a client-side script.
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