Assess Button Visible on New Problem Record After Australia Upgrade

[KartikM49574975]

Hello, 

After upgrading to the Australia release, the Assess button is appearing on a brand-new/unsaved Problem record. Before the upgrade, it was hidden until the record met the required conditions.

We've compared the UI Action (Declarative Action) between environments and found no differences.

Has anyone seen this behavior after the Australia upgrade or know of any related platform/UI Action changes?

Thanks!

[KartikM49574975]

Yes, I checked the script includes and all configuration in DEV and QA, and they are identical. However, something is causing that button to be visible in DEV.

[Ankur Bawiskar]

@KartikM49574975 

did you check state model?

[KartikM49574975]

@Ankur Bawiskar 
Yes, I did and found no changes.

[Tanushree Maiti]

Hi @KartikM49574975 

Check this KB: KB0826656 UI Actions (Start Fix/ Assess/ Confirm) are showing on the problem form when they are not ... 

[KartikM49574975]

Hello @Tanushree Maiti 
I reviewed this, but it wasn’t helpful.