Backlog Planner - Triage Board missing Add to Back Log button on Catalog Tasks and Incidents
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10-03-2023 09:52 PM
This may or may not be a coincidence.
Since the recent patching, our Triage Board of the Agile 2.0 Backlog Planner is missing the Add to Backlog button for Catalog Tasks and Incidents ... the button appears for Problems, Requests, and Requested Items.
Is anyone experiencing a similar problem?
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Agile
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Agile Development
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2 weeks ago - last edited 2 weeks ago
*** SOLVED ***
Hi all, same problem for Incidents (Change Requests is working fine), anyone is facing the same issue?
EDIT: if I create a new triage on "task" table and set a filter "Task type = incident" everything is working correctly, so the issue seems to be only with the specific "incident" table...
EDIT 2: the issue was related to the view. There was a View Rule which was overriding the "triage" default view when using Agile Board. I just put a condition to bypass the view rule when opening a list and everything is ok now.
