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12-03-2025 04:47 AM
i just got my new PDI . how should i change my timezone to Asia/kolkata as it is not available in the available time zone
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12-03-2025 07:41 AM - edited 12-03-2025 07:46 AM
Hi @GanamanthuV
1) Go to sys_user table or your profile
2) Check choices under time zone if you don't see IST then right click on timezone field and go to configure dictionary
3) Under choices in dictionary, search for IST and make inactive as false as shown
4) go back to your profile and choose IST
5) if you meant for whole system/instance then instead of step 4,
Go to basic configuration, and search for time zone and select IST and Save it
6)To check if its applied or not , you can go to background script and verify using:
7)Verification: I can see IST time applied
If you find this answer useful, please mark it as solution accepted/ helpful and close the thread.
Thanks and Regards,
Mohammed Zakir
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12-03-2025 06:50 AM
I believe this need to be configured.
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12-03-2025 07:27 AM
Hi @GanamanthuV, You can check these two links:
Please take a look, they should guide you on how to adjust or add the Asia/Kolkata time zone.
Hope this helps!
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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12-03-2025 07:27 AM
link shared by @RaghavSh should help you
let us know
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-03-2025 07:41 AM - edited 12-03-2025 07:46 AM
Hi @GanamanthuV
1) Go to sys_user table or your profile
2) Check choices under time zone if you don't see IST then right click on timezone field and go to configure dictionary
3) Under choices in dictionary, search for IST and make inactive as false as shown
4) go back to your profile and choose IST
5) if you meant for whole system/instance then instead of step 4,
Go to basic configuration, and search for time zone and select IST and Save it
6)To check if its applied or not , you can go to background script and verify using:
7)Verification: I can see IST time applied
If you find this answer useful, please mark it as solution accepted/ helpful and close the thread.
Thanks and Regards,
Mohammed Zakir
