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change my time zone to Asia/kolkata

GanamanthuV
Mega Contributor

i just got my new PDI . how should i change my timezone to Asia/kolkata as it is not available in the available time zone

4 REPLIES 4

RaghavSh
Mega Patron

M Iftikhar
Tera Sage

Hi @GanamanthuV,  You can check these two links:

  1. https://www.servicenow.com/community/developer-forum/how-to-set-time-zone-to-indian-standard-timings... 

  2. https://www.servicenow.com/community/servicenow-ai-platform-forum/i-do-not-see-ist-time-zone-when-i-... 

Please take a look, they should guide you on how to adjust or add the Asia/Kolkata time zone.
Hope this helps!

If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

Ankur Bawiskar
Tera Patron
Tera Patron

@GanamanthuV 

link shared by @RaghavSh should help you

let us know

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Mohammed8
Mega Sage

hi @GanamanthuV 

1)Go to sys_user table or your profile

2) check choices under time zone if you dont see, right click on timezone filed and configure dictionary

 

Mohammed8_0-1764775831354.png

 

3)under choices in dictionary,  search for IST and make inactive as false as shown for IST option to be shown

Mohammed8_3-1764775995793.png

 

4) go back to your profile and choose IST

Mohammed8_2-1764775937929.png

 

5) if you meant for whole system then instead of step 4,

go to basic configuration, and search for time zone and select IST and Save it

 

Mohammed8_4-1764776067674.png

 

6)to check for result  go to background script and verify:

 

Mohammed8_5-1764776305724.png

 

7)Verification: i can see IST time

Mohammed8_6-1764776355429.png

 

If you find this answer useful, please mark it as solution accepted/ helpful and close the thread.

 

Thanks and Regards,

Mohammed Zakir