Cloning environments

[kgalloway]

I need to clone my environments before updating to a new version of ServiceNow. Will ServiceNow perform the clone for me or do I need to do it?  Thanks!

[Dr Atul - LNG]

Hi @kgalloway 

You need to raise a clone request in your instance.

https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/managing-dat....

[PrabhakarCh]

@kgalloway  - I recently did the cloning part during December lean time. You need to raise a request with details of instances, date that you plan to do. NOW team would help you with the steps. 

https://www.servicenow.com/community/champions-community-forum/servicenow-cloning-preparations-and-b...

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Click helpful, if you like my response.

Best,

PC 

[Viraj Hudlikar]

Hello @kgalloway 

For clone request you will need to place it in your instance, then provide on which instance clone is needed and schedule a date time and provide which profile to be used for cloning which will have preservers & inclusion rule and last you will require a local service admin account to verify before hitting submit.

You can check some videos available.

https://youtu.be/LfokZ8lFKu0?si=gGWmke_SB2k7EliI

https://youtu.be/rHxuRQVh37M?si=VKM-6gAvmDqTXuuT

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.