Developer program

[MariadaCoC]

Good afternoon,

Please check PDI dev230312, it's having trouble waking up in the instance.

Thank you.

[Dr Atul G- LNG]

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[Tanushree Maiti]

Hi @MariadaCoC 

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up" ,"500 error"  or not getting online state for more than 24 hours, then  I will  advice you  to release the instance and request a new one .   

As you know there is no support available for PDI.

[AndersBGS]

Hi @MariadaCoC 

As you might know, there is no support for PDIs, hence you’re limited to two options:

• wait till it comes online sgain
• release the instance and request s fresh installation.

[Aditya_hublikar]

Hello @MariadaCoC ,

Is there instance went to offline ? If yes then don't worry, buddy. I experienced the same issue a few days ago, and my instance became available again after some time almost one day . In some cases, it may take longer to recover. You can either wait for a while or request a new instance, but please note that creating a new instance will remove all existing data . There  is no any support for pdi .

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya