Double quotes (") displaying as html code on Portal in San Diego

[Met_Ish]

We are in the process of upgrading to San Diego, noticed that the double quotes (") used in our catalog item variables (help text and instructions) are showing html code " instead of ".

Is this a SD issue? what is the cause? how do we fix it?

Displaying 

instead of

Thanks

[james_kail]

Remy, 

I just checked our SD instance for both Help & Instructions and both showing fine. 

[james_kail]

Checked our release:

Build name: Sandiego
Build date: 03-26-2022_1036
Build tag: glide-sandiego-12-22-2021__patch1-hotfix1-03-25-2022

[Charles Allison · Accepted solution]

Hi - I believe this is fixed in Patch 2.

https://docs.servicenow.com/en-US/bundle/sandiego-release-notes/page/release-notes/quality/sandiego-patch-2.html

[Mark Endsley]

If you want to fix this without having to apply the new patch see 

KB1116180