PDI stuck on offline maintenance status for over 2 weeks (dev450999 - Australia)

bkpcleydson
Kilo Contributor

an hour ago

Hi community,

My Personal Developer Instance (dev450999, Australia region) has been stuck on offline status for over 2 weeks with the message: "Your PDI is temporarily inaccessible for scheduled infrastructure maintenance. It'll be back online soon."

Is there any ongoing infrastructure outage or maintenance in the Australia cluster? Is there a way to restore accessibility or wake up the instance?

I have ongoing development work on this instance and need to access it to resume work or export my Update Sets.

Thanks for your help!

bkpcleydson_0-1794407467923.png

 

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Dr Atul - LNG
Tera Patron

25m ago

Hi @bkpcleydson 

 

PDI Maintenance and Availability

Some PDIs may be temporarily unavailable due to scheduled maintenance.

If your PDI is currently offline, you can:

  • Wait for maintenance to complete and your instance to become available again.

  • Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.

As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose.

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