Embedded Help content is not editable for admins and no Add Help Article in the help panel

[Pravinkishore M]

When i try to create new embedded help - Help content, The field "
Content" is not editable.

Also i tried opening the help and there is no button for Adding new KB.

I have admin and embedded_help_admin roles in all instance.

Reviewed the ACL related to the embedded help and could not find any related to this.

Please guide me on this

[Community Alums]

Hi @Pravinkishore M ,

Can you check if you embedded_help_admin role?

[Pravinkishore M]

Yes , With embedded help admin role i am not able to access the content.

[Pravinkishore M]

Hi Sandeep, 

We already tried the embedded_help_admin role but no luck. still not able to edit.