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Embedded Help content is not editable for admins and no Add Help Article in the help panel

Pravinkishore M
Tera Contributor

When i try to create new embedded help - Help content, The field "
Content" is not editable.

 

Also i tried opening the help and there is no button for Adding new KB.

I have admin and embedded_help_admin roles in all instance.

Reviewed the ACL related to the embedded help and could not find any related to this.

Please guide me on this

3 REPLIES 3

Not applicable

Hi @Pravinkishore M ,

Can you check if you embedded_help_admin role?

Yes , With embedded help admin role i am not able to access the content.

Hi Sandeep, 

 

We already tried the embedded_help_admin role but no luck. still not able to edit.