Getting error while importing xml files

Lucky1
Tera Guru

3 hours ago

Hello all,

 

Good Morning.

Recently, we have clone our test instance with Prod.

Before that I have taken back-up of ecc_agent and ecc_agent_capability table's xml back-up and while I am trying to import them back to the test instance post clone, I am getting errors like,

 

Skipping record for table ecc_agent_capability and id 175ec7830bf62303a8418e4335673a71 - permission denied

 

So, what should be my next step? 

I have checked and de-activated few ACLs on write and create operations but the issue still exists.

 

Please help.

 

My second question is:

Am I doing, correct? like taking the back-up of Mid Servers and Mid Server capabilities and other tables and importing back to the instance?

 

 

Regards,

Lucky.

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Tanushree Maiti
Mega Patron

2 hours ago

Hi @Lucky1 

 

Elevate your privilege to security_admin.

Then try to import the same xml

It should work.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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