My PDI is being deactivated due to no activity in 10 days - but I have screen prints to prove I use it every few days or more. The "refresh" clock isn't updating itself which is a system error - yet they are taking back my PDI.
Who can I ask for help within ServiceNow? I've already had to rebuild it a few month back because of this same situation. I would understand if I am truly INACTIVE. But I am constantly on my PDI. Thanks, Denise
