How to Earn Learning Credits in ServiceNow?

[Manish2026]

Hi everyone,

I would like to know how I can earn Learning Credits in ServiceNow.

I have completed my ServiceNow certifications and I’m currently looking to continue my learning and build my profile through ServiceNow learning programs.

Could someone please explain:

• How can I earn Learning Credits?

• Which courses, events, or activities provide Learning Credits?

• Is there any way for an individual learner to earn them for free?

Any guidance or resources would be greatly appreciated. Thank you!

[Dr Atul - LNG]

Next Steps After CSA – Choose Based on Your Career Goals:

• Certified Application Developer (CAD): Ideal if you're interested in scripting, app development, and extending platform functionality.

• Certified Implementation Specialist – ITSM (CIS-ITSM): Best suited for those pursuing roles in consulting or business analysis within IT Service Management.

•  

• Performance Analytics Micro-Certification
  Learn to create KPIs, dashboards, and actionable insights. Ideal for roles focused on reporting, metrics, and data-driven decision-making.

• Integration Hub
  Gain skills in connecting ServiceNow with external systems through pre-built connectors and automation (spokes). Useful for automation and orchestration roles.

• Flow Designer
  Understand how to automate processes without code using a low-code/no-code interface. Critical for building efficient workflows across the platform.

• CMDB (Configuration Management Database)
  Learn how to manage and map IT infrastructure components. This is essential for ITSM, ITOM, and enterprise architecture-related roles.

•  

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich/new_to_servicenow

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich/servicenow_administrator

[Manish2026]

Hi @Dr Atul - LNG sir,

I’m currently in my 4th year (7th semester) of B.Tech and I’m a 2027 passout.

Thank you so much for the detailed guidance and for suggesting a clear roadmap. I’ll definitely work on the areas you mentioned, especially Scripting, Flow Designer, Integrations, Scheduled Jobs, and Service Catalog development. I’ll also practice the use cases shared in the ServiceNow Community and look for opportunities to gain more hands-on experience.

Since I have already cleared CSA and CAD, my next focus will be on strengthening my practical skills and preparing myself for ServiceNow Developer roles.

Also, if you come across any suitable internship, fresher opportunity, hands-on project, or other opportunity where I could contribute and gain real-world ServiceNow experience, I would be very grateful if you could consider me.

I’m sharing my resume and LinkedIn profile below for your reference. Please feel free to have a look at my profile.

Thank you again for your valuable guidance and encouragement! 

Linkedin: https://www.linkedin.com/in/manishnarayansahoo

[AndersBGS · Accepted solution]

Hi @Manish2026 

You can't earn learning credits and there is neither courses that provide learning credits - they are bought from a company instance.