Inbox icon not visible in AWA (Agent Workspace) after Zurich upgrade.
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20 hours ago
Hi Community, after upgrading my Developer instance to the Zurich version, I am facing an issue where the Inbox icon is not visible in AWA (Agent Workspace). The workspace loads successfully and other features are working as expected, the Inbox icon is completely missing, which prevents me from viewing assigned work items, approval requests, or performing accept/reject actions. AWA is enabled, required plugins are active, and the user has the necessary roles. This issue started only after the Zurich upgrade. Could someone please confirm if the Inbox behaviour has changed in Zurich, if any new roles or configurations are required, or if this is a known issue with AWA in Zurich?
