Instace is Upgrading still

Naksh
Tera Contributor

‎04-18-2025 04:44 AM

Hi Team

 

Today my developer Instance (msuniliit@gmail.com)  i have set to upgrade my instance to Yukohama patch 2 , 2 hours back, But still my instance is not online and still showing your upgrade is upgrading

 

Could you please check and help me on this.

 

Thanks

Sunil

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-18-2025 06:13 AM

Hi @Naksh 

 

The upgrade will take approximately 2–3 hours. You can monitor the live upgrade here

 

https://devXXXXXXX.service-now.com/now/nav/ui/classic/params/target/%24upgrade_monitor.do

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Sandeep Rajput
Tera Patron
Tera Patron

‎04-18-2025 07:08 AM

@Naksh Please wait for few more hours as the upgrade process takes significant time to complete. Your instance should be ready within next few hours.

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AndersBGS
Tera Patron
Tera Patron

‎04-18-2025 07:10 AM

Hi @Naksh ,

 

As you might know, ServiceNow doesn't provide any support in relation to PDIs. Hence, the best solution is just to wait - it should come online when upgrade is completed.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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