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Instance is down

singhritesh
Mega Contributor

Hi team, My instance is down since morning can someone check and help?
dev328303

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @singhritesh 

 

Hi,

I had the same issue yesterday. After around 12 hours, I received an update that my PDI was back online. So, patience is the only key here.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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glideFather
Tera Patron

ahoy @singhritesh

 

navigate to 

https://developer.servicenow.com/dev.do#!/manage-instance 

to see the status of your PDI, what do you see there, is it offline?

 

You can try to click the Refresh button but there's nothing to do but wait a bit more... then it shall be available again


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

yashkamde
Giga Sage

Hello @singhritesh ,

 

I have seen the same behavior. As soon as I open my PDI.

 

I'd recommend waiting 1–2 hours and trying again. If it's still stuck, raise an issue through the Developer Portal Support, as the instance may require intervention from the ServiceNow team.

yashkamde_0-1787736329173.png

 

yashkamde_0-1787662248891.png

If my response helped mark as helpful and accept the solution.