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New Australia release unable to see problem and change in application navigator

babji2
Giga Contributor

an hour ago

Unable to see problem and change in the application navigator, what need to done to see problem and change application will be view on application anvigator

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1 REPLY 1

Tanushree Maiti
Tera Patron

54m ago

Hi @babji2 

 

  • Navigate to System Definition > Plugins
  • Search for the following plugins:
    • Problem Management: com.snc.problem
    • Change Management - Core: com.snc.change_management
  • Click on the plugin name and select Repair
  • Once the process completes, type cache.do into your left filter navigator and press Enter to clear the system cache
  • Log out, log back in, and your modules should appear in the Application Navigator.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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