Is there any method to do the upgrade without development freeze?

[Suggy]

We have DEV, TEST and PROD. Looking to upgrade without development freeze. Anyone has done this? If so how 🙂

[Ankur Bawiskar]

Hi,

I haven't come across this case.

Usually the upgrade happens during weekends when there is minimal or no-impact to the business

Also during this time developers are advised not to add any development work and there are some best practices to be followed

Regards
Ankur

[Ankur Bawiskar]

@Suggy 

here are few links for upgrade best practices

https://www.crossfuze.com/servicenow-resources/crossfuze/servicenow-upgrade-best-practices

https://www.inry.com/insights/10-technical-best-practices-for-a-seamless-servicenow-upgrade

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

[Ankur Bawiskar]

@Suggy 

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

[Gaurav Shirsat]

Hello

as Ankur said, upgrade, clone these activities are performed out side the Business Hour Window.

also, we should not interrupt when this activity is in progress.

You can refer some Best Practice Article Attached and below link

https://www.inry.com/insights/10-technical-best-practices-for-a-seamless-servicenow-upgrade

https://www.jadeglobal.com/blog/servicenow-upgrade-best-practices

Mark my Response as Correct or Helpful, if you find it Appropriate.
Gaurav Shirsat : ServiceNow Community MVP 2022
https://www.linkedin.com/in/gauravshirsat/