Knowledge Base

[soumya090]

As a knowledge manager, I want article versioning to be enabled, so that we can manage different versions of articles and can go back to previous versions of the article.

[Dr Atul G- LNG]

Ho @soumya090 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/knowledge-managemen...

Property	Description
Enable article versioning feature (glide.knowman.versioning.enabled)	Select the check box to enable the article versioning feature. Type: true | false Default value: true Location: Knowledge > Administration > Properties
Enable minor edits to a published article without creating a new version (glide.knowman.versioning.enable_minor_edits)	Select the check box to enable minor edits to published articles and associated attachments without creating a new version. Type: true | false Default value: false Location: Knowledge > Administration > Properties Note: To perform the minor edits to the published articles, the user must be the knowledge base owner or the knowledge administrator or the knowledge base manager.
A comma-separated list of fields that can be edited on published articles without creating a new version (glide.knowman.versioning.minor_edit_fields)	Enter the fields in a comma-separated list that can be edited on published articles without creating a new version. Type: String Default value: valid_to Location: Knowledge > Administration > Properties You can also enter the property value attachments to add or remove any attachments associated with a knowledge article without checking out the article.