Login redirection logic

Anil Karthik N
Tera Contributor

‎08-01-2024 05:53 AM

Hi All,

 

Currently in our instance if user with no role logged in he is getting redirected to self service portal page. Now my we need to stop this and wanted those users to be redirected to a workspace link that I have created which is having few reports.

 

How to check where it was configured and how to redirect those users?

 

Thanks,

Anil Karthik N

0 Helpfuls
  • 224 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-01-2024 06:06 AM

Hi @Anil Karthik N 

 

Workspaces are built for internal or fulfiller users not for end users. So if any user dont have any role, will redirects to portal only or you can redirect to native view but not on workspace.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-01-2024 06:07 AM

https://www.servicenow.com/community/developer-forum/end-user-with-no-role-navigation-to-native-ui/t...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls