Missing resolve conflict for a sys_ux_macroponent skipped record

[hanaphouse]

How do I move forward with this skipped record? I am missing the typical resolve conflict menu option.

[Terri Kouba]

At UC Berkeley, when we encounter these types of records we usually:

1. search the community to see if anyone else has encountered it
2. open a ServiceNow Support ticket to ask: is it benign or actionable
3. Mark the skip/revert upgrade record as 'reviewed'

Thanks,

Terri

[hanaphouse]

Opened a community topic and SN support ticket. Will see of we get similar or same information. Thanks.