Move Incidents from DEV to TEST

ManjeetM
Tera Contributor

Would like to migrate all old Incidents from DEV to TEST, we have data from 2021 - 2024 and we are moving via XML, so we have to do it on week vise (like export for week 30 and then import it) due to size of data if we are doing it for a week XML file size is 8GB. 
Can't do it for 2 weeks together it gives error is there a way we can automate this or schedule it as this is one time activity.
Note: Sys_id needs to be same as in DEV and also need to include all attachments and comments.

Any suggestion really appreciated!!!

2 REPLIES 2

Mark Manders
Mega Patron

Why? What is the reason for the sysids of tickets to be the same on DEV as on TEST? What are you doing with the sysids? And what is the reason/business requirement to have the same incidents on DEV as on TEST? 

 

The only other way to do this, is to just simply clone DEV over TEST. You will have everything there with the same sysids. But the requirement doesn't really make sense.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ManjeetM 

 

SN doesnt recommend to move the transactional data between instance and if you need to move it should be from higher to lower instance not vice versa. What is need to move the data? and dont clone Test from Dev, better if you need data clone from PROD to dev and test.

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