My developer instance is showing offline

divyasonu45
Tera Contributor

My developer instance is in offline for more an hour. How long I need to wait for this, to work on the developer instance back online?

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @divyasonu45 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

 

Backup and restore you PDI data using GITHUB

 

FYI, earlier Backup and restore feature was available for PDI's which is disccontinued since 15 DEC 2022

Link to that Post- https://developer.servicenow.com/blog.do?p=/post/update-to-restore-on-pdis/

 

However, there is a way to Backup your PDI Data using GITHUB

 

Please go through this URL for detailed explanation - https://developer.servicenow.com/blog.do?p=/post/backup-your-pdi/

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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UTUB
Tera Contributor

I'm having the same issue, it looks to be a system wide issue. I hope you get your access back.

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