PDI Instance under upgrade since last 2 days

Utpal Dutta
Tera Guru
Tera Guru

4 hours ago

Hi fellow community members,

I'm facing a wired issue, my PDI (dev306907) is under zurich upgrade since last 2 days and it is still upgrading...

 

I don't think an upgrade should take this much amount of time. Can someone help me here?

 

cc - @Earl Duque, @Allen Andreas 

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

4 hours ago

Hi @Utpal Dutta 

 

There is no support available for PDI. Which means we can't do much here

 Better release the instance and take new one. My PDI took 3hrs to upgrade and as you said 2days means it's stuck and wait is no longer option so release the instance.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Utpal Dutta
Tera Guru
Tera Guru
In response to Dr Atul G- LNG

4 hours ago

Thanks Atul for your reply. I would like to see if someone from ServiceNow can help me here because I have some data on my PDI which I haven't backed up yet.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Utpal Dutta

3 hours ago

I doubt,  as there is no support available on PDI. I know it's hard to release but no other way..either wait few more days or release.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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