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PDI lssue

Nk NK
Tera Contributor

Hi Team,

 

Yesterday I claimed a new PDI with name: https://dev202323.service-now.com/

I did some important work.

And, today when I am logging in, it's not accepting the credentials and surprisingly, when I click on the instance name(dev202323) on the developer site, it goes to a different URL  i.e. https://dev120303.service-now.com/login.do.

 

I have also tried resetting the password, but not receiving the link on the email.

 

It's been many days since this issue is occurring at different times, with different instances and I had to prepare a POC.

This is becoming really challenging.

Could you please help to get this sorted as early as possible?

 

 

 

5 REPLIES 5

chetanb
Tera Guru

2 seconds ago

Hello

 

You have to look on PDI migration post-

https://www.servicenow.com/community/developer-blog/important-update-pdi-infrastructure-migration-ex...

 

If my answer help to solve your query then mark as helpful & correct.

 

Regards,

CB