Servicenow

[HARSHA GOWDA R]

A customer wants to add a new Catalog Item to the Service Catalog. What process would be used to ensure the new item is authorized? A. Fulfillment Management B. Release Management C. Configuration Management D. Change Management E. Catalog Management

[Maik Skoddow · Accepted solution]

Hi @HARSHA GOWDA R 

no idea, what's behind your question but it is answer (A)

See https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/service-catalog-manage... 

Maik

[Dr Atul G- LNG]

Hi @HARSHA GOWDA R 

I think it should be D, bcz user want to add a new catalog item and that come under catalog management.