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PDI stuck in up upgrade

Christopher Dal
Tera Contributor

‎12-23-2025 06:23 AM

I started to upgrade my instance to Zurich last Thursday (5 days ago) and it's been stuck in that status ever since. Does any one have a suggestion? Upgrades have never taken this long before. 

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Subrat Jain
Tera Expert

‎01-05-2026 10:17 AM

@Christopher Dal  - did your PDI came out of upgrade?  This issue has happened with multiple folks.

Same issue happened with me, and my PDI was stuck in upgrade for about 4 days. Luckily, today I received successful upgrade email from ServiceNow, and I am able to access my PDI from developer portal.

Hopefully yours comes out as well, if not, then you will have to get a new one.

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